Going global with the next generation of integrated Facilities Management services

The global landscape of Facilities Management is changing fast. Companies are choosing to outsource more services than ever before. Rising to the challenge, Sodexo has progressively expanded its offering to clients worldwide, improving quality of life of thousands of consumers through technical excellence.

Integrated services that make all the difference
Sodexo has been an active provider of Facilities Management for several decades, leveraging on services traditionally delivered to clients. Having everyday contact with these clients gave our teams unique insights into issues and challenges they faced. Building on a heritage of delivering technical maintenance services, Sodexo today has grown into a supplier of choice for a wide palette of sophisticated Asset Management and Engineering services.

At a fundamental level, Sodexo delivers technical maintenance services. This makes our teams responsible for ensuring equipment such as air conditioning, plumbing and electrical systems are working properly and to identify any issues that need attention. Whether we are advising on the best time to replace equipment, or proposing an Asset Management strategy, our complete service approach aims to identify opportunities for efficiencies and cost savings, and minimize cost of ownership, to enhance investments and extend their operating life. Asset Management services range from auditing and advising on energy or water efficiency, to space planning – helping companies make better use of available space for their workforce.

Our focus on managing complexity and providing technical solutions extends the range of services to include system design and specification.

Leading in technical expertise
Today more than 26% of Sodexo’s turnover is generated by our facilities management services. According to Ian Mills, Group Vice President of the Sodexo technical platform: “What differentiates Sodexo is our ability to operate so extensively, globally, and across all market segments. We currently offer technical maintenance services in 54 countries. Helping clients to optimize management of their assets is a natural progression.”

In a context of increasing economic pressures, many companies are looking beyond day-to-day running issues to pursue longer term efficiencies. This means optimizing their assets, and extending the life of buildings, equipment and other investments. Asset Management services are a key to achieving this, coupled with Sodexo’s commitment to hiring professionals with the right capabilities.

High profile clients trust Sodexo
Unilever streamlined its supplier list from 600 down to one, entrusting all of its Facilities Management needs to Sodexo for its 77 sites across Europe. This extremely varied contract spans technical maintenance and breakdown work as well as some of our classic services such as food and security services.

Likewise, Sodexo was selected by KLM as sole provider of an integrated package of Facilities Management services – 44 services in all, including management and maintenance of 75 buildings and installations at Schiphol Airport in Amsterdam, Netherlands.

Sodexo technical expertise also improves quality of life in the most remote locations. A case in point is Olympic Dam, Australia, the world’s largest mine. Here, Sodexo has been involved from design of the workforce village through to its construction and beyond, to managing all everyday aspects from health and lifestyle programs to catering, plumbing, electrical maintenance and even waste management and recycling.

In fact, in almost all walks of life, Sodexo is there. Even for soccer fans around the world, if you ever wondered who checks the 100,000 seats before each match at the Barcelona Football Club’s stadium, look for the team behind the scenes… Sodexo. 

Expanding range of knowhow
As infrastructure systems such as air conditioning or security systems become increasingly sophisticated, the need for highly qualified experts is vital. Sodexo has a rigorous program in place to recruit, train and equip technicians wherever they are needed, to continue meeting the high expectations of clients.


Sodexo delivers technical service in over 54 countries. We manage all sorts of assets in a wide variety of business environments. We have developed the Asset Management Framework to harness our best worldwide practices and define the Sodexo distinctive way for technical services and asset management.


Central heat maintenance
Since 1997, Bancolombia, Colombia’s largest bank, has entrusted Sodexo with responsibilities ranging from cleaning services to technical maintenance. So when Bancolombia needed a more comprehensive service solution, Sodexo was there to provide it.


Unilever (Homepage block) 
Sodexo has been presented with the ‘World Class Service & Quality’ Award for the roll out of a global Facilities Management Transformation program at the Unilever Partner to Win Summit.


Through a unique comprehensive service solution, Sodexo contributes to reducing CO² emissions and improving satisfaction of BHP Billiton employees.