We believe that accidents are preventable and have committed to embracing a zero harm mindset. We believe the best way to do this is by creating a culture of safety where injuries and ill-health are avoided.

How do we achieve this? Our people start each workday by asking themselves, “Do I have the know-how, the right equipment, and a safe environment for my work?” We are trained to have a safety mindset, reporting incidents and near misses the second they are spotted. Innovative technology, such as remote control glass cleaners that reach tall places, also helps us improve working conditions. 

In China, virtual reality kitchen safety training guides our employees on completing operations in different scenarios to minimise the risk of injuries in real life. VR safety training substantially saves time, prevents food waste in face-to-face training, and overcomes limitations in space and manpower.